AI Use Policy

At Expedite, we utilize artificial intelligence ("AI") to enhance our visa application support services, including document review, form assistance and personalized guidance. This AI Use Policy outlines how we deploy AI systems, obtain user consent, share data with third-party providers and comply with applicable regulations, including the European Union Artificial Intelligence Act (EU AI Act).

1. Transparency in AI Usage

We are committed to transparency in how we use AI to assist you. Our AI systems:

• Provide suggestions for completing visa application forms and documents.
• Analyze user-provided data to offer tailored guidance.
• Do not make final decisions; all outputs are subject to human review and verification.

We ensure that our AI systems are used in a manner that is lawful, ethical and respects your rights. You will be informed when AI is involved in processing your data, and we will clearly indicate when outputs are AI-generated.

2. User Consent

Your explicit consent is required before we process your data using AI systems. By using our services, you will be prompted to:

• Acknowledge and consent to the use of AI in processing your visa application data.
• Understand that you can withdraw consent at any time by contacting us at support@expedite.now, after which we will cease using AI for your data.

Consent requests will be clear, specific and presented in an easily accessible format. You have the right to refuse AI processing without affecting your ability to use our non-AI services.

3. Data Sharing with Third-Party Providers

To deliver our AI-powered services, we collaborate with trusted third-party providers, such as OpenAI, to process data and generate AI outputs. We ensure that:

• Data shared with providers is limited to what is necessary for the service (e.g., form content, document text).
• All third-party providers, including OpenAI, are bound by Data Processing Agreements (DPAs) that comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the EU AI Act.
• Your personal data is anonymized or pseudonymized where possible to minimize privacy risks.
• Providers are prohibited from using your data for purposes beyond delivering our services, such as training their AI models, unless explicitly authorized by you.

For more details on how your data is handled, please refer to our Privacy Policy at www.expedite.now/privacy.

4. Compliance with the EU AI Act

We are committed to complying with the EU AI Act, which governs the safe and ethical use of AI systems. Our practices include:

• Risk Assessment: We classify our AI systems as low-risk under the EU AI Act, as they provide assistive functions and do not make autonomous decisions. We conduct regular risk assessments to ensure ongoing compliance.
• Human Oversight: All AI-generated outputs are subject to human review to ensure accuracy and appropriateness.
• Transparency: We provide clear information about AI usage, including its limitations and the need for independent verification of outputs.
• User Rights: You have the right to request explanations of AI processes, access your data, or object to AI processing, in line with EU AI Act requirements.

5. Data Protection and Security

We implement robust technical and organizational measures to protect your data when processed by AI systems, including:

• Regular audits of our AI systems and third-party providers to ensure compliance with data protection standards.
• Strict access controls to limit data access to authorized personnel only.

6. Your Responsibilities

When using our AI-powered services, you agree to:

• Provide accurate and complete information to ensure the AI system can generate relevant suggestions.
• Verify all AI-generated outputs before authorizing submission to immigration authorities, as we cannot guarantee their accuracy or completeness.
• Notify us of any concerns about AI usage or outputs by contacting support@expedite.now.

7. Updates to This Policy

We may update this AI Use Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding our AI usage, please contact us at: